Dear Daniel,
I understand that we now have new external floppy drives, which is great and all, but what is needed to check these out? Are there separate contracts or do we have to keep the ID like we used to?
-Flustered for Floppy Drives
All we have to do with them at this point is check them out to the customer’s library account. The check out for these is the same as is the laptops, 2 hours per use. The general rule in regards to checking them out is they must have a full-fledged library card, so no computer use cards for these. Reason being is if the customer is late, they are charged a fine and Computer Use accounts don’t accrue fines. Unfortunately we cannot override the rule at this time, but if a customer becomes upset, offer them a complaint form regarding the issue so perhaps the issue could be revisited at a later date.
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